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This Chrome is not verified for a purchase yet. Enter the purchase email to check it; if an active purchase is found, BananaNL will apply it to this Chrome, or send a re-authentication link if needed.
Manage billing and payments
Manage billing history, payment details, and cancellation on Stripe’s secure page.
To change plans, return to the BananaNL plan selector. Choose a plan
Verify your purchase email
VerifiedEnter the email used for purchase above, then press “Check purchase status / re-authenticate”.
Open Stripe billing management
After verification, complete the action you need in Stripe.
- Download invoices
- Update payment and billing details
- Cancel the subscription
Opening the page does not change anything. Billing is unaffected until you confirm an action in Stripe.
Payments are handled on Stripe’s secure checkout page. BananaNL does not store your card information.
FAQ
Only the common points of confusion
Question
Did NotebookLM become paid after the update?
Question
What does BananaNL do?
Question
What can I do with paid access?
Question
How do I use AI Chat integration?
Question
Is NotebookLM alone enough?
Question
Can I hide the input button?
Question
The BananaNL button does not appear
Question
Access status does not update after purchase or authentication
Question
Where can I change my plan?
- Open the page below.
Open BananaNL plan change - Choose the new plan and enter the email used for purchase.
- Review the current plan, available services, and billing impact.
- If everything looks correct, confirm with the plan-change button shown.
Choosing a plan alone does not change your subscription. Changing from a single-service plan to Bundle may create an additional charge at the time of change. Changing from Bundle to a single-service plan does not refund the remaining period, and switching between single-service plans does not adjust the price difference.
If cancellation is already scheduled, changing plans cancels that schedule and continues the subscription on the new plan.
Question
Where can I cancel my plan?
- Open the page below.
Open Stripe billing management page - Verify your purchase email in STEP 1.
- After verification, press “Open Stripe billing management” in STEP 2.
- In Stripe, choose the action you need: view billing history and download invoices, update payment and billing information, or cancel.
- Only if you want to cancel, confirm Cancel subscription in Stripe.
Opening Stripe billing management alone does not update payment or billing information or cancel your subscription.
After cancellation, BananaNL remains available until the end of the current billing period. For refunds and plan-change handling, please check the Commerce disclosure.
Question
Can I get a refund?
However, if a core feature did not work right after purchase, or if you can share specific details about a bug or usability issue, we will review it individually. Please contact us through the support form or email with your environment, the screen where you had trouble, and what you expected to happen.